Privacy Policy
Devoted Caregivers of South Florida respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have.
Information We Collect
We collect information you choose to give us, such as when you fill out a form, call, email or text us. This may include:
- Contact details, such as your name, email address, phone number and mailing address.
- Care inquiry details, such as the services you’re interested in, your loved one’s location and general information about their needs.
- Referral details you share about another person when you refer them to us.
- Employment information you submit when applying for a position, such as work history, certifications and availability.
When you visit our website, we may also automatically collect basic technical information, such as your browser type, device, pages visited and general location based on your IP address.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests
- Schedule and conduct in-home assessments
- Plan, provide and coordinate care services
- Review job applications and communicate with applicants
- Improve our website and services
- Meet legal, licensing and regulatory requirements
We do not sell your personal information.
Health & Care Information
Information about a client’s needs, routines or health is treated as confidential. Access is limited to staff and caregivers who need it to provide care, and we use it only to plan and deliver services.
Please avoid sharing detailed medical information through website forms. Our team can discuss those details with you directly during your assessment.
Calls, Emails & Text Messages
If you give us your phone number or email address, we may contact you about your inquiry, assessment, care services or application. Standard message and data rates may apply to text messages. You can ask us to stop contacting you at any time by replying STOP to a text message or by contacting us using the details below.
How We Protect Information
We use reasonable administrative, technical and physical safeguards to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
How Long We Keep Information
We keep information only as long as needed for the purposes described in this policy, including to meet legal, licensing, tax and record-keeping requirements.
Your Choices
You may contact us to:
- Ask what personal information we have about you
- Request that we correct or update your information
- Request that we delete your information, subject to legal requirements
- Opt out of marketing communications
Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may link to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date.
Contact Us
If you have questions about this policy or your information, please contact us:
- Phone: (561) 781-7036
- Email: info@devotedcaregiversofflorida.com
- Fax: (561) 781-7037